Privacy Policy
At SRS we strive to provide the best possible solutions to our clients General Insurance needs. To maintain this, we need to make sure we use personal information as efficiently as possible.
It is important to us that clients feel confident that the personal information they supply to SRS will only be used to entrusted identities who have these similar standards in place and who will also treat this personal information with the appropriate degree of privacy.
The PDF file below contains our Privacy Policy. If you cannot access this file, please contact us and we will send a copy to you.
Complaints and Disputes Policy
This procedure outlines how SRS Underwriting Agency handles any complaints you wish to make about an Insurance Policy we have quoted or issued to your client or the service we provided to you. We strive to ensure that our service commitment to you is in accordance with the General Insurance Code of Practice for the Lloyd's insurance policies covered by the Code. A copy of the General Insurance Code of Practice is available at
www.codeofpractice.com.au.
The PDF file below contains our Complaints and Disputes Policy. If you cannot access this file, please contact us and we will send a copy to you.
Secondary Service Advice to brokers and agents
Persons, other than brokers and agents, who view this website should not rely on the information contained in this website to make any decision about whether to acquire, dispose of, change or make a decision in respect of a claim, cover or cost for a particular insurance product without seeking further advice from their insurance broker or agent.
Advice contained in this website is intended for the information of brokers and agents only. As a broker or agent, if you accept any of this advice, you agree not to pass it to your Retail Clients and refer to it as advice received from SRS nor incorporate it into advice which you may provide to your Retail Clients and refer to it as advice received from SRS. If you do refer to it as advice received from SRS then you must advise us immediately.
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