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Claims Process


 

How to make a claim:
 
Contact us on:

Telephone: +61 7 3002 3000
Fax: +61 7 3002 3077 
Email: info@srs.com.au
Post: GPO Box 1635, Brisbane, QLD 4001

On receipt of the claim, we will:

  • confirm receipt of the claim and advise our claim number.
  • advise you if you need to complete a claim form.
  • advise you if further information is required.
  • advise you of the steps we will be taking in handling your claim.

 
 



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Any advice which SRS Underwriting Agency Pty Ltd provides to you in regards to this insurance, is provided as a service to assist you, the client's broker in accommodating your client's needs and is not intended for release in whole or part to your Retail Client. In accepting any advice from us, you agree not to pass it to the Retail Client as advice received from us nor incorporate it into advice which you may provide to them as advice received from us. Further, in accepting our advice and you do not comply with the above, then you agree to notify SRS immediately of any such non-compliance.